Avatar International, LLC is the innovative leader in measurement and continuous quality improvement. The value-added and comprehensive services offered by Avatar are simply not available from any other patient survey vendor, and Avatar has trained more managers in comprehensive quality and performance improvement than all other survey vendors combined! As the fastest growing healthcare survey firm in the country, Avatar strives to be the best, not necessarily the largest. We offer our clients more, including the most:

• integrated services
• options and flexibility
• improvement support
• actionable data and the best outcomes

Avatar began in 1981 as the Avatar Institute, a non-profit research and training institute. Our services initially focused on quality and performance improvement, incentive/gain sharing systems, learning organizations, customer service, and vision alignment development. Several Avatar clients such as the Walt Disney World Company®, and The Ritz Carlton Hotel Company® became widely known as industry leaders for their excellent customer focus.

Today, Avatar is focused on offering a full array of survey tools and training to raise the level of service in hospitals. Whether your organization needs to monitor patients’ experience of care and make patient-friendly enhancements, improve outcomes, improve employee morale, or focus on community health, Avatar has the experience, technology, and expertise to take you to the next level.

What sets us apart from the competition is tied to our history – we continuously improve our services to best meet and exceed the needs of our clients. We also have a big picture approach to your organization’s success, assisting in you making patients happy, improving outcomes, operating efficiently, and delivering optimal financial results.