AHRQ has approved a Surgical Care Survey form of CAHPS.  The approval was announced at CAHPS.AHRQ.GOV, and AHRQ has set up a page for Surgical Care CAHPS.

CMS has released a new fact sheet with details about the upcoming International Classification of Diseases (ICD-10) standard.

CHW member Mark Twain St. Joseph Hospital posted a video on YouTube discussing how they use patient comments and data to improve the service they provide in their Emergency Department.

CMS recently released new information to the hospital compare web site that reports how frequently patients return to a hospital after being discharged.

News story roundup: HHS Issues final ICD-10 code sets; Medicare launches PHR Choice pilot in Arizona and Utah; The Joint Commission puts HCAHPS results on qualitycheck.org;  Rand releases Rand COMPARE (Comprehensive Assessment of Reform Efforts) to help with the evaluation of health policies.

The Institute of Medicine released 20 key indicators to be used for measuring the health of a nation.