News
Posted 02:42PM UTC, April 05, 2010
Surgical Care CAHPS Survey approved by AHRQ
AHRQ has approved a Surgical Care Survey form of CAHPS. The approval was announced at CAHPS.AHRQ.GOV, and AHRQ has set up a page for Surgical Care CAHPS.
Posted 05:09AM UTC, September 03, 2009
Allina Selects Avatar for Patient Satisfaction Evaluation, Improvement Program
Allina Hospitals & Clinics has selected Avatar International, an industry leader in healthcare quality improvement services, to partner in a comprehensive patient satisfaction evaluation and service delivery optimization program.
Posted 12:13PM UTC, September 02, 2009
Hospital Video: Using Avatar to help give quality patient care
Mark Twain St. Joseph's Hospital posted a video on YouTube September 1st discussing their Avatar International Exceeding Patient Expectations award, what Avatar International is, and how they use information to give high quality patient care.
Posted 06:22AM UTC, August 30, 2009
New ICD-10 Fact Sheet from CMS
CMS has released a new fact sheet with details about the upcoming International Classification of Diseases (ICD-10) standard.
Posted 06:13AM UTC, August 24, 2009
$1.2 billion in grants for hospitals, healthcare providers
The White House announced $1.2 billion in grants to help hospitals and healthcare providers.
Posted 11:18AM UTC, July 31, 2009
Video: How an ED uses Avatar's patient satisfaction data
CHW member Mark Twain St. Joseph Hospital posted a video on YouTube discussing how they use patient comments and data to improve the service they provide in their Emergency Department.
